Conduct village surveys and identify potential borrowers.
Form Joint Liability Groups (JLGs) and educate customers on financial literacy.
Promote Bajaj Finance microfinance products effectively to increase sales.
Portfolio & Collection Management:
Manage a portfolio of 450–500 customers.
Ensure timely collection of repayments during centre meetings.
Maintain 100% deposition of collected funds as per SOPs.
Data Management & Compliance:
Collect customer documents, validate, and upload them into the Loan Origination System (LOS).
Follow the complete sourcing process as per company SOPs.
Ensure compliance with all internal and regulatory guidelines.
Centre Meetings & Customer Engagement:
Organize centre meetings and notify customers in advance.
Ensure 100% customer attendance during meetings.
Address customer queries, promote top-ups, and cross-sell additional products where applicable.
Reporting & Monitoring:
Maintain daily task reports and submit them to the Branch Manager.
Conduct end-use monitoring of loans and report anomalies.
Relationship Management:
Maintain cordial relationships with all borrowers and community stakeholders.
Ensure ethical practices and adherence to the branch operating model.
Qualifications & Experience:
Education: Graduate or equivalent. Undergraduates with relevant experience may also be considered.
Experience: 1–2 years in Microfinance (JLG business), with experience in sales and collections preferred.
Skills:
Strong sales and negotiation skills
Excellent customer relationship management
Attention to detail and accuracy in data handling
Ability to follow SOPs and compliance guidelines
Reporting:
Reports directly to the Branch Manager or Area Manager for the assigned region.
This role is field-oriented, involving frequent travel to villages and interaction with rural customers, making it ideal for candidates passionate about financial inclusion and microfinance operations.
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Benefits
Competitive Compensation
Performance-Based Incentives: Quarterly incentives and contest payouts to reward outstanding performance.
Indeed
2. Health & Wellness
Group Mediclaim Policy: Comprehensive health insurance coverage for employees.
Life Insurance: Group term insurance policy to provide financial assistance to your family in case of unforeseen events.
3. Work-Life Balance
Paid Time Off: Generous vacation and sick leave policies.
Maternity & Paternity Leave: Supportive leave policies to balance work and family commitments.
What is Bajaj Finance
Bajaj Finance Ltd (BFL) is a non-banking financial company (NBFC) in India. It is part of the Bajaj Finserv group.
It’s a deposit-taking NBFC (NBFC-D) and is classified as NBFC-Investment & Credit Company (NBFC-IC... Read More