Guest Services & Interaction:
Welcome guests, manage seating, and ensure a pleasant dining experience.
Address guest queries, special requests, and complaints professionally.
Team Leadership:
Supervise and coordinate waitstaff, ensuring adherence to service standards.
Train and mentor junior staff to maintain high-quality service.
Order Management:
Assist in taking orders and relay them accurately to the kitchen.
Ensure timely delivery of food and beverages to guests.
Operational Oversight:
Monitor cleanliness, table setup, and organization of the dining area.
Collaborate with kitchen and bar staff for smooth operations.
Quality Assurance:
Check dishes before serving to ensure presentation and taste standards.
Handle special dietary requests and ensure customer satisfaction.
Reporting & Feedback:
Collect feedback from guests and report to management.
Suggest improvements in service, workflow, and guest experience.
Compliance & Safety:
Ensure hygiene and safety standards are maintained in the dining area.
Follow company policies and procedures.
Provident Fund (PF): Retirement savings contribution for permanent employees.
Health Insurance: Coverage for medical expenses (provided by larger hotels or restaurant chains).
Meals / Food Allowance: Complimentary or subsidized meals during shifts.
Uniform & Grooming Allowance: Provided or reimbursed by the employer.
Training & Skill Development: Opportunities to enhance hospitality and management skills.
Exposure to customer service, restaurant operations, and team management.
Clear career progression from Captain → Restaurant Manager → Food & Beverage Manager → General Manager.
Opportunity to work in reputed hotels, restaurants, or hospitality chains, enhancing professional profile.
Name: Blinkit (formerly Grofers) Founded: December 2013 Founders: Albinder Dhindsa & Saurabh Kumar Headquarters: Gurgaon, Haryana, India Industry: Quick-Commerce (Q-Commerce), E-commerce Read More