Portfolio & Business Management
Manage and grow the branch gold loan portfolio.
Achieve business targets for new loan disbursements, renewals, and overall portfolio growth.
Monitor productivity and profitability of the gold loan product in the branch.
Sales & Customer Engagement
Identify potential customers and generate business leads.
Build strong relationships with existing and potential clients to increase gold loan uptake.
Cross-sell other banking products wherever appropriate.
Operational & Compliance
Ensure gold valuation is accurate and aligned with bank guidelines.
Monitor vault/secured storage and handling of pledged gold.
Ensure all documentation, KYC, and regulatory compliance are adhered to.
Conduct regular audits of loan files and vaults to maintain process integrity.
Team Management (if applicable)
Train, mentor, and supervise branch-level executives handling gold loans.
Guide the team to achieve productivity, compliance, and service standards.
Reporting & MIS
Prepare daily, weekly, and monthly reports on loan disbursement, collection, and portfolio status.
Share insights with branch manager/regional head to improve operations and performance.
Risk & Quality Control
Ensure minimal risk exposure by proper appraisal of loan requests and maintaining quality portfolio.
Handle customer complaints effectively and escalate when needed.
Competitive base salary: Typically depends on experience and location; for fresh officers it may start around ₹3–5 LPA, while experienced officers can earn ₹5–8 LPA or higher.
Performance incentives / bonus: Many banks offer performance-linked incentives based on achieving portfolio growth, targets, and collection efficiency.
Overtime / field allowance: If the role requires field visits, some branches offer travel or field allowances.
Structured growth path: Can progress to Senior Officer → Assistant Branch Manager → Branch Manager → Cluster/Regional roles.
Skill development: Exposure to secured lending, vault operations, risk management, customer relationship management, and sales.
Cross-product knowledge: Gain insights into other banking products like retail loans, deposits, insurance, and mutual funds.
Medical / health insurance: Typically covered by bank policies.
Provident Fund (PF) & gratuity: Standard benefits as per Indian banking sector norms.
Paid leaves & holidays: Annual leave, sick leave, festival holidays, etc.
Travel reimbursement: For official travel, especially if covering multiple branches or customer visits.
Training & development programs: Bank-sponsored training sessions, workshops, and e-learning modules.
Networking: Interaction with customers, vendors, and branch teams helps in building professional contacts.
Job stability: Private sector banks offer more stability than many NBFCs or small lenders.
Loan & banking benefits: Often banks provide preferential interest rates or offers on their own products for employees.
Axis Bank Limited — Company Profile Network & Presence Total Employees: ~104,400 Branches in India: 5,876 ATMs & Cash Recyclers: 13,941 Overseas Offices: 8 Rural / Semi-Urban Branches: ~47% of total branches... Read More