Achieve branch business targets for deposits, loans, credit cards, and other financial products.
Monitor and drive sales team performance (Relationship Managers, Sales Officers, etc.).
Implement sales strategies, promotions, and campaigns to attract and retain customers.
Track competitor activities and adjust branch strategies as needed.
Lead, mentor, and motivate the branch team.
Conduct performance appraisals, reviews, and coaching sessions.
Handle recruitment, onboarding, and training in coordination with HR.
Ensure team productivity, discipline, and engagement.
Manage high-value and key customer relationships.
Resolve escalated customer complaints efficiently.
Maintain excellent customer satisfaction and loyalty.
Ensure smooth branch operations and workflow.
Monitor account opening, deposits, withdrawals, and other transactions.
Maintain service quality, turnaround time (TAT), and operational standards.
Ensure adherence to KYC, AML, RBI guidelines, and internal policies.
Monitor branch compliance and operational risks.
Handle internal and external audits and inspections.
Competitive base salary: ₹10–20+ LPA (varies by branch location and experience).
Performance-linked bonuses/incentives: Based on branch targets (deposits, loans, business growth).
Group Mediclaim/Health Insurance for employee and dependents.
Life/Accident Insurance (Group Term Life).
Some banks offer additional top-up insurance based on grade or location.
Provident Fund (PF) contribution by employer and employee.
Gratuity as per Payment of Gratuity Act.
Some banks offer Voluntary Provident Fund (VPF) or other long-term saving plans.
Preferential loan rates on home, car, or personal loans.
Staff salary account with extra benefits (free debit/credit cards, lower charges).
Access to bank services at employee-friendly terms