Store & Operations Management
Oversee day-to-day operations of the electronics store.
Ensure smooth functioning of sales, billing, inventory, and customer service.
Maintain store appearance and compliance with company policies.
Sales & Revenue Management
Achieve monthly, quarterly, and annual sales targets.
Develop sales strategies to increase revenue and market share.
Analyze sales performance and identify growth opportunities.
Team Leadership & Staff Management
Recruit, train, and supervise store staff, including sales executives and support staff.
Conduct performance evaluations and motivate the team to meet targets.
Ensure proper allocation of roles and responsibilities.
Customer Relationship Management (CRM)
Handle escalated customer complaints or queries.
Ensure high levels of customer satisfaction.
Promote loyalty programs and customer engagement initiatives.
Inventory & Supply Chain Management
Monitor inventory levels and manage stock replenishment.
Coordinate with suppliers and distribution teams for timely delivery.
Reporting & Financial Management
Prepare store performance reports, sales analysis, and forecasts.
Manage budgets, expenses, and store profitability.
Career Growth: Opportunities to advance to Regional Manager, Area Manager, and higher retail leadership roles.
Skill Development: Training in leadership, sales strategy, retail operations, and inventory management.
Recognition Programs: Awards or incentives for achieving store targets and outstanding performance.
Competitive Salary: Fixed monthly pay based on experience and store size.
Performance-Based Incentives: Bonuses linked to store sales, revenue, and profitability.
Retirement Benefits: Provident Fund (PF), gratuity, and pension schemes.
Insurance: Health, life, and accidental coverage for self and dependents.
Medical Coverage: Health insurance for employees and sometimes their families.
Paid Time Off: Annual leave, sick leave, and public holidays.
Employee Assistance Programs: Counseling or wellness support in some organizations.
Flexible Work Hours: Depending on store operational needs and peak sales periods.
Travel Allowances/Reimbursements: For work-related travel to suppliers, other branches, or regional offices.
Samsung Electronics is organized broadly into two main divisions, each handling specific kinds of product / business lines. DX Division (Device eXperience) — produces finished consumer products Visual Display (TVs etc.) Digital Applian... Read More