Supervise daily operations and ensure adherence to company SOPs
Monitor operational KPIs and metrics for efficiency and quality
Coordinate between teams such as logistics, supply, delivery, or customer support
Identify process bottlenecks and implement corrective measures
Ensure high levels of customer satisfaction and service quality
Manage, mentor, and train team members or supervisors
Support cost control, process optimization, and workflow improvements
Prepare operational reports, dashboards, and updates for senior management
Ensure compliance with company policies, safety regulations, and legal requirements
Support implementation of new operational initiatives and technology solutions
Fixed monthly salary with performance-based incentives or bonuses
Annual salary increments based on appraisal
Clear path: Operations Manager → Senior Operations Manager → Head of Operations
Exposure to leadership and cross-functional roles
Hands-on experience in operations management, process improvement, and team leadership
Exposure to reporting, analytics, and workflow optimization
Work with logistics, supply chain, delivery, customer support, and other teams
Opportunity to understand business end-to-end operations
Health insurance (self & family)
Provident Fund (PF) & gratuity
Paid leaves, holidays, and sometimes travel allowances
Awards, incentives, and fast-track promotions for high performers
Access to training programs, workshops, and certifications in operations and leadership
Name: Rapido (operated by Roppen Transportation Services Pvt Ltd), formerly known as theKarrier Founded: 2015 by IIT/PESU graduates Aravind Sanka, Pavan Guntupalli, and SR Rishikesh in Bangalore, Karnataka Headquarters: Bangalore, Indi... Read More