Manage and supervise daily operations in the assigned unit or region
Monitor KPIs and operational metrics to ensure efficiency
Implement and maintain standard operating procedures (SOPs)
Coordinate between different teams (logistics, supply, delivery, support)
Identify operational bottlenecks and propose solutions
Ensure service quality, customer satisfaction, and adherence to SLAs
Manage, mentor, and train team members or supervisors
Support cost control and process improvement initiatives
Prepare reports and presentations for senior management
Ensure compliance with company policies, safety, and regulatory requirements
Fixed monthly salary with performance-based incentives or bonuses
Annual salary increments based on appraisal
Clear path: Operations Manager → Senior Operations Manager → Head of Operations
Exposure to leadership and cross-functional roles
Hands-on experience in operations management, process improvement, and team leadership
Exposure to reporting, analytics, and workflow optimization
Work with logistics, supply chain, delivery, customer support, and other teams
Opportunity to understand business end-to-end operations
Health insurance (self & family)
Provident Fund (PF) & gratuity
Paid leaves, holidays, and sometimes travel allowances
Awards, incentives, and fast-track promotions for high performers
Access to training programs, workshops, and certifications in operations and leadership
Name: Rapido (operated by Roppen Transportation Services Pvt Ltd), formerly known as theKarrier Founded: 2015 by IIT/PESU graduates Aravind Sanka, Pavan Guntupalli, and SR Rishikesh in Bangalore, Karnataka Headquarters: Bangalore, Indi... Read More