Manage daily operations at delivery hubs or last-mile centers
Coordinate with delivery executives / riders for dispatch and route planning
Track and monitor package movement, delays, and exceptions
Ensure timely sorting, scanning, and dispatch of orders
Handle customer or operational escalations related to deliveries
Maintain records, reports, and MIS for hub operations
Monitor team productivity and operational efficiency
Ensure adherence to SOPs, safety, and compliance guidelines
Support process improvements to enhance delivery performance
Assist in manpower planning and shift management
Salary & Incentives
Competitive fixed salary
Performance-based incentives or bonuses for meeting delivery targets
2. Health & Insurance
Medical insurance (sometimes includes dependents)
Accident / life insurance coverage
3. Leave & Holidays
Paid annual leave
Sick leave
Festival & national holidays
4. Statutory Benefits
Provident Fund (PF)
Gratuity (as per company policy)
ESI (if applicable)
5. Training & Development
On-the-job training for hub and last-mile operations
Skill development in logistics, tracking systems, and process management
6. Career Growth & Recognition
Career path: Hub Assistant → Senior Hub Assistant → Hub Manager → Operations Manager
Employee recognition programs and performance awards
7. Workplace Perks (Location Dependent)
Transport support for field/hub roles
Meal / refreshment facilities at larger hubs
Safety gear and uniforms
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More