Team Supervision
Guide and manage a team of executives or associates.
Assign tasks, monitor progress, and evaluate performance.
Provide coaching and training to improve productivity.
Operations & Process Management
Oversee day-to-day department activities (sales, service, HR, finance, etc.).
Ensure compliance with company policies and quality standards.
Streamline processes for better efficiency.
Customer / Client Service
Handle escalated customer issues or complaints.
Maintain good relationships with key clients.
Ensure service delivery meets customer expectations.
Business Development / Sales Support (if in Sales/Marketing role)
Assist in achieving monthly/quarterly sales targets.
Conduct market research and competitor analysis.
Support campaigns, promotions, or new product launches.
Reporting & Analysis
Prepare weekly/monthly performance and financial reports.
Analyze KPIs, sales figures, or service metrics.
Share insights with the Manager and suggest improvements.
Coordination & Leadership
Act as a link between staff and senior management.
Collaborate with cross-functional teams (Finance, HR, Operations, etc.).
Step in as Manager in their absence.
Competitive fixed salary (higher than entry-level executives).
Performance-based incentives/bonuses.
Allowances such as travel, food, communication (industry-specific).
In retail/banking: sales commissions or target-linked bonuses.
Health insurance (self + dependents in large companies).
Group life insurance & accident coverage.
Provident Fund (PF), gratuity, and retirement benefits.
Clear promotion path to Manager → Senior Manager → AGM/DM → General Manager.
Opportunities for leadership development training.
Exposure to decision-making and cross-functional collaboration.
Laptops, mobile reimbursements, or company devices.
Travel reimbursement or car allowance (in sales/field roles).
Employee discounts (retail, hospitality, airlines, etc.).
Recognition awards for high performance.
Regular training in leadership, reporting tools, and industry skills.
Opportunity to develop people management + business acumen.
Networking with senior leaders and stakeholders.
Paid annual, casual, and sick leave.
Maternity/paternity leave as per policy.
In MNCs: flexible work hours or hybrid options.