Assist in achieving branch targets for deposits, loans, credit cards, and investment products.
Drive cross-selling and upselling of banking products.
Monitor and support the sales performance of branch staff.
Implement branch-level marketing and business development initiatives.
Maintain relationships with high-value and key customers.
Handle customer complaints and escalations effectively.
Ensure excellent customer service and client satisfaction.
Supervise daily branch operations, including cash handling, transactions, and account management.
Assist with cheque clearing, remittances, and reconciliations.
Ensure operational efficiency and accuracy in all branch activities.
Supervise Tellers, Relationship Officers, and support staff.
Provide training, coaching, and performance guidance to staff.
Maintain discipline and adherence to SOPs among branch staff.
Ensure compliance with KYC, AML, RBI guidelines, and internal policies.
Monitor operational risk and NPA control.
Support internal and external audits
Base salary: ₹6–12 LPA (depending on experience and bank location)
Performance-linked incentives based on branch targets, sales, and portfolio growth
High performers may earn additional bonuses up to 20–40% of base salary
Group Mediclaim / Health Insurance for the employee (coverage may include dependents)
Group Term Life / Accidental Insurance
Provident Fund (PF) contributions (employer + employee)
Gratuity as per Payment of Gratuity Act
Some banks may offer Voluntary Provident Fund (VPF) or retirement savings schemes
Preferential loan rates for home, personal, and car loans
Access to staff salary accounts with extra benefits (lower charges, free debit/credit cards)
Paid leave: Casual, earned, sick, and statutory holidays
Support for maternity/paternity leave in some banks
Policies supporting work-life balance and flexible arrangements
Travel allowance (especially for client visits, branch operations, or business development)
Mobile/communication reimbursement for official use
Meal or field allowances in certain branches or cities
Structured training programs in banking operations, sales, and leadership
Opportunities for career progression:
ABM → Branch Manager → Zonal Manager → Regional/National Leadership
Exposure to branch operations, customer relationship management, sales, and compliance
Axis Bank Limited — Company Profile Network & Presence Total Employees: ~104,400 Branches in India: 5,876 ATMs & Cash Recyclers: 13,941 Overseas Offices: 8 Rural / Semi-Urban Branches: ~47% of total branches... Read More