Serve as the primary contact person for assigned corporate customers.
Build and maintain strong, long-term business relationships with clients.
Understand client needs, propose suitable Airtel solutions, and ensure smooth delivery.
Handle client issues and resolve escalations promptly.
Achieve monthly and quarterly sales and revenue targets.
Identify cross-selling and up-selling opportunities (Internet Leased Lines, Cloud, IoT, Broadband, Mobility).
Manage contract renewals, pricing, and negotiations with clients.
Prepare and deliver customized sales proposals and business presentations.
Develop and implement Account Development Plans (ADPs) for each key client.
Analyze market trends, competitors, and customer insights to plan strategies.
Maintain account information and updates in CRM tools (like Salesforce).
Forecast revenue growth and prepare sales reports.
Collaborate with network, finance, operations, and service delivery teams to fulfill customer requirements.
Work with the marketing team to implement client campaigns or product promotions.
Ensure seamless coordination from order booking to final service activation.
Conduct regular business review meetings with key clients.
Monitor client satisfaction and ensure service quality.
Take feedback to improve customer experience and strengthen relationships.
Aim for high client retention and reduced churn rate.
Attractive Salary Package: Competitive base pay along with performance-linked incentives.
Incentives & Commissions: Additional earnings for meeting or exceeding sales and revenue targets.
Annual Bonus: Reward for outstanding performance or achieving company goals.
Provident Fund (PF): Employer contribution for your long-term savings and retirement.
Gratuity: Provided as a reward for long-term service.
Travel Allowance: Reimbursement for travel expenses during client visits.
Medical Insurance: Coverage for self and family (spouse, children, and parents in some cases).
Life Insurance: Financial protection for the employee’s family.
Accidental Insurance: Coverage for accidental injury or disability.
Wellness Programs: Health checkups, stress management sessions, and mental wellness support.
Laptop & Mobile Reimbursement: Company-provided laptop and SIM for business communication.
Internet Allowance: Reimbursement for broadband/mobile data.
Fuel Reimbursement / Vehicle Allowance: For frequent client and field visits.
Travel Reimbursement: For inter-city or outstation business trips.
Sales & Leadership Training: Regular learning programs via Airtel Learning Academy.
Skill Development Courses: Training in communication, negotiation, and digital sales tools.
On-the-Job Mentoring: Guidance from experienced leaders to enhance sales performance.
Career Advancement Opportunities: Path to senior roles like Senior KAM, Regional Sales Manager, or Business Head.
Performance Awards: “Star Performer” or “Top Achiever” recognitions for high performers.
Quarterly & Annual Rewards: Based on sales numbers and client satisfaction.
Employee Recognition Programs: Public acknowledgment, certificates, and gift vouchers.
Paid Leaves: Casual leave, sick leave, and earned leave.
Public Holidays & Festival Leaves.
Flexible Work Options: Depending on client schedules and targets.
Employee Engagement Activities: Team outings, wellness events, and celebration days.
Discounts on Airtel Products: Reduced rates on Airtel broadband, postpaid, DTH, and mobile services.
Job Stability: Airtel is one of India’s largest and most trusted telecom companies.
Retirement Benefits: PF, gratuity, and long-term financial security.