Oversee and manage operations in a specific area (Inbound, Outbound, or Inventory).
Ensure all orders are picked, packed, and shipped according to Amazon’s standards.
Drive key metrics — Safety, Quality, Productivity, and Cost (SQPC).
Monitor shift-level performance and ensure targets are met daily.
Coordinate with other Area Managers to balance workload and resources.
Lead a team of Team Leaders / Process Assistants and 50–200 Associates.
Handle shift planning, attendance, and manpower allocation.
Conduct training, performance reviews, and team engagement activities.
Motivate team members to achieve operational goals in a fast-paced environment.
Use data and metrics to identify operational inefficiencies and improvement areas.
Implement process improvement initiatives like Kaizen, 5S, and Lean practices.
Analyze daily/weekly reports and present performance insights to management.
Contribute to continuous improvement projects across departments.
Maintain strict adherence to Amazon’s Standard Operating Procedures (SOPs).
Ensure workplace safety and legal compliance (labour laws, audit requirements).
Promote a zero-incident culture through regular safety briefings and checks.
Partner with HR, Finance, Transport, and Engineering teams for smooth operations.
Support peak event management (Prime Day, Great Indian Festival, etc.).
Collaborate with senior leadership to align local goals with company strategy.
Attractive base salary: depending on experience level.
Annual performance bonus based on team and site performance.
Shift allowance for night or rotational shifts.
Relocation assistance for those moving to another city or fulfillment center.
Stock options / RSUs (for senior roles) in Amazon’s global equity program.
Comprehensive medical insurance for employee, spouse, children, and parents.
Accidental insurance and life insurance coverage.
Access to mental wellness programs, including online therapy and counselling.
On-site first aid and wellness rooms in fulfillment centers.
Paid Annual Leave (Earned + Casual + Sick).
Maternity and Paternity Leave with extended paid benefits.
Adoption and caregiver leave (for dependents).
Bereavement leave and emergency flexibility.
Additional “Personal Time Off” for work-life balance.
Access to Amazon’s “Pathways Leadership Program” – for fast-track growth to Operations Manager and beyond.
Regular leadership, process excellence, and technical training.
Internal mobility — opportunities to move to global roles or cross-functional teams (HR, Supply Chain, or Tech).
Mentorship from senior leaders through Amazon’s Career Development Framework.
Meal vouchers / food cards or subsidized cafeteria facilities.
Travel allowance or cab shuttle services (for fulfillment and sort centers).
Mobile and internet reimbursements (for on-call roles).
Employee discounts on Amazon.in and partner services.
Spot Awards and Star Performer Awards for top-performing managers.
Team outings, annual events, and recognition ceremonies.
Employee Assistance Program (EAP) for emotional and financial wellbeing.
Provident Fund (PF) and Gratuity as per statutory laws.
Employee State Insurance (ESI) coverage where applicable.
Long-term incentive plans for senior managers.
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More