Oversee daily operations in a defined area of the warehouse or logistics chain.
Ensure that all orders are picked, packed, and shipped efficiently and accurately.
Monitor process health metrics such as productivity, safety, quality, and cost.
Coordinate with support teams (HR, Finance, Engineering) to resolve issues.
Lead a team of Team Leaders, Process Assistants, and Associates (50–200 employees).
Manage attendance, shift schedules, and resource planning.
Conduct training sessions, performance reviews, and career development programs.
Foster a culture of safety, inclusion, and continuous improvement.
Use data analytics to identify process bottlenecks and implement improvement initiatives.
Participate in Kaizen events, Six Sigma projects, and Lean optimization efforts.
Track metrics such as Units per Hour (UPH), Defect Rates, and On-Time Delivery (OTD).
Ensure adherence to Amazon’s Standard Operating Procedures (SOPs).
Conduct safety audits, incident investigations, and preventive measures.
Drive compliance with labour laws and company policies.
Collaborate with transportation, HR, inventory control, and tech teams.
Support peak operations during Prime Day, Great Indian Festival, etc.
Partner with central planning and capacity management teams.
Health, life, and accidental insurance.
Paid time off and family leave benefits.
Meal, travel, and performance allowances.
Career growth opportunities to Operations Manager / Senior Operations Manager.
Training through Amazon’s “Pathways Leadership Development” program.
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More