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Area Manager

Date Posted: Jul 31, 2025
: 0 - 0
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Job Detail

  • location_on
    Location Lucknow, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 10
  • calendar_view_day
    Experience: 4 years
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Sep 13, 2025
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Job Description

  • Swiggy is hiring an Area Manager in Lucknow to lead and manage delivery operations, focusing on fleet performance, service quality, and customer satisfaction. The role involves overseeing fleet managers, ensuring operational efficiency, resolving field issues, improving delivery metrics, and enhancing employee engagement.
  • Key Responsibilities:
  • Lead and manage a team of Fleet Managers to optimize delivery operations.
  • Ensure excellent customer experience through timely deliveries and service quality.
  • Implement and scale strategic operational initiatives.
  • Analyze cost, schedule, and quality performance metrics.
  • Drive employee retention, training, and staffing plans.
  • Resolve field-level disputes and ensure compliance with delivery protocols.
  • Monitor and improve delivery executive satisfaction and reduce cancellations.
  • Liaise between strategy and implementation teams to achieve operational goals.

Benefits

  • Hybrid work model: 2–3 days in office, rest remote.
  • Opportunity to lead large on-ground teams and logistics operations.
  • Be part of a fast-scaling tech-driven organization.
  • Equal opportunity employer with inclusive practices.

Skills Required

Company Overview

Swiggy Limited
Bengaluru, Karnataka, India
10 Current Jobs Openings

📌 Company Profile — Swiggy Limited Company NameSwiggy Limited (legal name: Bundl Technologies Private Limited) Company SummaryFounded in 2014, Swiggy is India’s leading on-demand delivery platform. It began as a food delivery service and expa... Read More

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