Serve as the main point of contact for assigned IT client accounts.
Understand client requirements and ensure IT services are delivered effectively.
Build and maintain strong long-term client relationships.
Identify opportunities for upselling and cross-selling IT products or services.
Coordinate with internal teams (technical, operations, support) to ensure smooth service delivery.
Monitor service performance, resolve client issues, and ensure SLAs (Service Level Agreements) are met.
Prepare reports, dashboards, and account plans for management and clients.
Competitive Base Salary – aligned with industry standards.
Performance-based incentives/bonuses – tied to account growth, client retention, and targets.
Annual increments – based on performance reviews.
Health insurance for self and dependents (varies by company).
Paid sick leave and annual leave.
Wellness programs such as gym discounts or mental health support.
Training in IT solutions, account management, and client servicing.
Opportunities for promotion to Senior Account Manager, Key Account Manager, or leadership roles.
Exposure to global clients and large-scale IT projects.
Flexible working hours or hybrid work options (depending on company policy).
Travel allowances or reimbursements for client-facing roles.
Supportive team environment with mentorship opportunities.
Employee discounts on company products/services (if applicable).
Company events, recognition programs, and team-building activities.
Access to internal resources for skill enhancement and certifications.
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More